ADDING A NEW ADMIN USER:
- Open your admin page at:
https://admin.core-apps.com/SHOWCODE- Replace SHOWCODE with your event’s unique show code.
- This link is also included in your Kick-Off Email from your Implementation Specialist.
- Once on the Home screen, navigate to the Users tab located in the left-hand menu of the admin dashboard.
After selecting the Users tab, you will see a list of users who have already been added. These users were entered based on the information provided in your completed Discovery Form.
3. Select NEW USER on the left-hand side of the admin screen.
4. You will be prompted to enter the user’s email address and assign their permissions.
Recommendation: It is highly recommended to assign the Superuser permission level to each user, as shown below.
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5. Click Save
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6. Once saved, the user will receive an email from Core-Apps <no-reply@core-apps.com> containing a login link, their username (which is the email you entered), and a temporary password.
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7. The user should click the login link, enter their username and temporary password, then they will be prompted to create a new password.
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8. It is recommended that users bookmark the login page for easy access. They will remain logged in until they manually log out.
ADDING A NEW ADMIN USER w/ RESTRICTIVE USER ACCESS:
- If you prefer not to assign Superuser status, you can select specific permissions by choosing from the available checkboxes.
For this example, we will limit the user’s access to modifying Exhibitor/Sponsor data and Speaker information.
When logged into the admin section of the app, the user will see only the Exhibitor/Sponsor and Speaker information, as specified by their permissions. This access allows the user to add and/or modify these sections of the app.
2. You can modify a user’s access at any time by returning to the Users tab and clicking Edit next to their name.
3. Within the user profile, adjust permissions by selecting additional checkboxes or upgrading the user to Superuser status.
In this example, you see that I have added the ability to modify or add Alerts and Events/Sessions.
4. Click Save to apply any changes immediately.
The red boxes highlighted below indicate the additional permissions that were selected for this user. These permissions now grant them the ability to make changes within the specified areas.
Other User Options:
- Disable User/Remove User: Immediately removes the user from the list and revokes all access.
- Reset to Random and Email to User: Resets the user’s password to a randomly generated one and emails it automatically.
- Set New Password Manually: Allows you to reset the password manually; you will need to email the new password to the user directly.
- Send Welcome Email: Resends the welcome email originally sent when the user was first added.
Understanding Permission Levels
Superuser Access:
- Users with Superuser permission have full access to modify any part of the app. This includes all permissions listed in the checkboxes and the ability to add new users.
- Note: Users often aren’t aware of the full extent of their access, as this section of the permissions page may not be visible to them.
Restrictive Access:
- This access level is ideal for team members who only need to work within certain sections of the app and do not require full administrative control.
- Users without Superuser status cannot modify other users’ permissions.