How do I add an alert?

From the Home page of the Admin Site, select the Alerts tab at the top.

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Once the Alerts page loads, select Add Alert.

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From here, fill out the fields on the page.

  • Summary: Add the title of your alert that attendees will see. Short, sweet, and to the point is best.

  • Date: Enter the date and time you want the alert to be sent out.
    • DATE FORMAT: must be in mm/dd/yyyy format
    • TIME FORMAT: 12h:mm AM/PM or Military Time (24h). 
      • If you are using 12h time and do not add AM or PM, it will revert to Military Time. If possible, always use Military Time.

  • Description: Add all the additional details of the alert. Limited HTML functionality is available.

  • Live Alert Preview: Shows what the alert will look like with the Summary and Description.

  • From Exhibitor: If an alert is Sponsored by an Exhibitor/Sponsor, you can select that Exhibitor/Sponsor from the drop-down menu. This will add a button in the alert that attendees can click and go directly to the Exhibitors/Sponsors listing in the app.

  • Push to iOS and Android: If you want a specific alert to be pushed to users’ devices, select this box.
    • Pro Tips: Best practice is no more than 4-6 push alerts a day. Only those attendees with push notifications turned on will receive the push alert. We also recommend avoiding this checkbox for a welcome alert.

  • Click Save Alert
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