Client Admin FAQs

Ads & Graphics

• iPad Specific Opening Launch Screen Graphic Specifications
• iPhone Launch Graphic Specifications
• What are the differences between banner ads and sponsor graphics?
• What are the graphic specifications for my contracted app lock code screen?
• What are the requirements for designing and loading my mobile application graphics?
• What are the requirements for Multi-Event Application graphics?

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Alerts

• How do I add an alert?
• What is the difference between an alert and a push alert?
• I tested a push alert and it did not go through to my mobile app. What happened?

App Store

• What are the required items for Apple submission?
• How do I prepare my App Store Description?
• How do I create/access my Apple and Google Developer Accounts?
• What is the purpose of the app store description?

Data

• Attendee Viewer on Admin Site
• How often will Core-apps sync with my API data?
• What will I find on the Stats Portal?
• What data do I need to provide to my Implementation Specialist?
• What templates are available for data imports?

General Admin FAQs

• Client Access/Responsibilities vs. Core-apps Implementation Specialist Access/Responsibilities
• Which Sponsorship Package is Best for My Event?
• What tasks need to be completed before meeting with my Implementation Specialist?
• What is the difference between a Multi-Event Application and a Stand-Alone Application?

Maps

• Where can I load my map?

Mobile App Setup

• Can I edit my speakers, exhibitors, and events on the admin site?
• How can I customize my mobile app?
• Online Profile Login
• What social media information should I provide?
• Where can I edit my aboutApp and aboutShow pages?