What is the difference between an alert and a push alert?

Alerts appear in the mobile application itself.

While push alerts will send to users with their push notifications enabled even if they do not currently have the app open on their phone.

Think of a push notification like an incoming text message: users will see the preview, then can they can tap to open the app from that notification.

• Related Articles

• I tested a push alert and it did not go through to my mobile app. What happened?

  Push alerts will not go through while your app is in preview mode. Your app must be launched for push alerts to go through to a mobile phone.

• Sponsored Push Alert

  Bring attention to your sponsor or a sponsored event by including them in a push alert sent out to all app users. This is as simple as adding the sponsor's name to the alert. Example of a sponsored lunch alert:

• How do I add an alert?

  Step-by-step instructions for adding/scheduling alerts to your admin site for your mobile app. From the Home page of the Admin Site, select the Alerts tab at the top. Once the Alerts page loads, select Add Alert. From here, fill out the fields on the ...

• Alerts

  On the main screen you can view the graphs/tables for Full-Range, Pre/Post Event and Onsite. You can also switch to daily view and see the same stats on a daily basis. Overview *Graph and table by month Views: Total number of views for all alerts ...

• Is there a character limit for alerts?

  There is no limit on the character count in the alert description/body field.