How often will the Mobile App sync with my API data?
The timeline below depicts how often the mobile app servers will request new data from your API provider before, during, and after your event; however, not all API providers can support high frequency requests, so your actual API data sync may vary. Please connect with your Implementation Specialist if you have any questions regarding your API provider.

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What data do I need to provide to my Implementation Specialist?
To add apps to existing Multi Show Apps, we require session, sponsors/exhibitor, and speaker data to be provided in an Excel spreadsheet or electronically from your provider. Preliminary data is acceptable. You will be able to update data throughout ...
What templates are available for data imports?
Please contact your mobile Implementation Specialist for the data template files. If you need to add more information to the the provided template(s), this information must be added at the end (last column or last row). When information is added ...
Attendee Viewer on Admin Site
This article provides step-by-step instructions for viewing the attendees on your app. This is ONLY applicable if your app has Online Profile Login (OPL) configured. If your contracted mobile application has Online Profile Login (OPL) configured, the ...
Can I edit my speakers, exhibitors, and events on the admin site?
The information in these areas should not be edited manually because the next data import will supersede any manual changes made. Should you need to make changes, coordinate with your Implementation Specialist. Please reference below based on your ...
How can I customize my mobile app?
The Theme Editor and Dashboard Studio areas of the mobile app admin system provide you the ability to edit your mobile app theme, icons, and more. APP THEME AND ICONS A custom template and color scheme is required. You will choose and set up an app ...